Privacy Policy
Effective Date: January 1, 2026 • Last Updated: October 2026
1. Commitment to Your Privacy
At PhoenixWest Homes ("we," "us," or "our"), founded by Jaimie Ziman, Licensed REALTOR® affiliated with RE/MAX Transitions in Ohio, we hold your trust and privacy in the highest regard. This Privacy Policy details how we collect, handle, safeguard, and disclose personal information gathered through phoenixwesthomes.org and during our direct real estate consulting services.
By accessing or using our website, reaching out via contact forms, or engaging in communications with us, you acknowledge and agree to the practices outlined in this policy.
2. Information We Collect
We collect personal information that you intentionally provide when interacting with our services, including:
- Contact Details: Your full name, email address, telephone number, and mailing address provided on inquiry forms.
- Real Estate Criteria & Goals: Information regarding property buying preferences, budget ranges, investment targets, timeline for moving, or property details submitted for home valuations and selling assessments.
- Communication Records: Messages, inquiries, or testimonial feedback submitted directly via email, contact forms, or phone conversations.
- Technical Device Information: Standard non-personally identifiable analytics data including IP addresses, browser types, device operating systems, and page navigation patterns to monitor and improve site performance.
3. How We Use Your Information
The information we collect is strictly used to deliver high-touch, tailored real estate services:
- To prepare bespoke property searches, comparative market analyses (CMA), and home equity valuations.
- To schedule property tours, consultations, and respond directly to questions regarding residential real estate in Northeast Ohio.
- To facilitate real estate transactions, contract negotiations, and closing coordination.
- To comply with real estate licensing regulations, legal duties, and ethical standards mandated by the Ohio Division of Real Estate and the National Association of REALTORS®.
4. No-Sale & Data Protection Guarantee
We do not sell, rent, lease, or monetize your personal information to third-party data aggregators or external marketing companies under any circumstances.
Your personal information is only shared in direct connection with legitimate real estate representation:
- Brokerage & Transaction Partners: RE/MAX Transitions broker management, title companies, closing attorneys, escrow agents, inspectors, and lenders expressly authorized by you during a purchase or sale.
- Legal & Regulatory Authorities: When required by court order, subpoena, or to comply with state and federal laws governing real estate brokerages in Ohio.
5. SMS & Communications Disclosure
If you supply your phone number through an inquiry form, you consent to receive direct transactional or informational communications regarding properties or consultations from Jaimie Ziman via phone call or SMS/text message.
Standard message and data rates may apply. You may opt out of SMS communications at any time simply by replying STOP, or request removal from email lists by emailing us directly.
6. Security & Storage
We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. While no electronic transmission over the internet can be 100% guaranteed, we treat client confidentiality with the highest care.
7. Your Rights & Inquiries
You have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask that your contact information be removed from our active communication databases.
For questions, updates, or privacy requests, please contact:
PhoenixWest Homes • Jaimie Ziman
RE/MAX Transitions | Licensed REALTOR® in Ohio
Email: j.ziman@phoenixwesthomes.org